Good Question!
This step is very important for you. If you don’t change your Name Servers to point to our servers, then your domain will not work.
Our name servers are:
NS1.HOSTALLOY.COM
NS2.HOSTALLOY.COM
If you need more help, feel free to contact us any time.
There are a couple different ways to login to your cPanel account.
Secure cPanel Login (Recommended): https://hos.hostalloy.com:2083
Standard cPanel Login (Does not use SSL): http://hos.hostalloy.com:2082
If you are unable to login here, please contact our support team for further assistance.
In the event that your web site is down, first check that your connection to the internet is working by going to a couple different web sites. If this does not resolve your issue, submit a ticket ASAP. Do not waste any time in doing so. We will work fast to get the issue resolved.
If you need to get ahold of us, we are available 24 hours a day 7 days a week. There are several methods of contact, including the following:
Toll Free: (877) 365-7443
Local Phone: (248) 507-4441
Via tickets in Client Portal
Live Chat
If your issue is of an urgent nature, please submit a ticket highlighting all of your concerns and then call us to have your issue escalated.