Archive for the ‘Pre Sales Questions’ Category

FAQ: Why do I need Web Hosting?

Sunday, July 11th, 2010

Many people have the question, “Why do I need web hosting, when I buy a domain isn’t hosting included”. The answer is no, hosting is not typically included in a domain registration. You need web hosting because web hosting is a physical place for your web site to sit and for people to be able to access it. Your domain registration is just for the name on the internet. When you purchase a domain name, you are redirecting that name to your (Physical) web hosting account, and that is all. If you actually want a web site to be accessible then you need a separate web hosting package.

FAQ: If I order your service, how long will activation take?

Friday, July 9th, 2010

Typically, activation time for HostAlloy.com is instant for credit card purchases. Meaning, as soon as we receive your approved credit card payment, your account will be automatically activated, instantly, and you will be emailed your account  information.
However, there are certain circumstances that your account may not be activated instantly, including the following reasons:

1. You paid via an offline method.

2. Your card was declined.

3. Your order was marked high risk and is under review by our Sales Department.

4.  Your order includes an item that cannot be automatically activated.